“Sara Hilliard has been sorting out our Wills and Lasting Powers of Attorney. She was very patient in explaining it all to us so that we could understand the legal jargon. Her manner & kindness and that of all the people we dealt with are a credit to Timms.” – December 2023

“Great service and friendly staff. Keith was great and very accommodating and patient.” – November 2023

“I cannot praise Timms Solicitors enough. Trainee Leah Pilling was exceptional, and I don’t say that lightly. I had another Solicitor which was not helpful. After a few years I gave up and was recommended Timms Solicitors. Leah was reassuring, clear, and supportive. She also put my mind at ease, the tricky language she explained what they meant without being patronising. Thank you Leah for being supportive, and Jo her Senior for placing me in her more than capable hands. I would like to add the lady on reception was so welcoming. I dealt with an emotive subject and Leah put me at ease. I HIGHLY recommend Timms Solicitors. – November 2023

“I recently used Jo Robinson for my will and found her helpful, friendly and knowledgeable. Everything was straight forward and I’d definitely recommend Jo and the team.” – October 2023

“I was very happy with the way everything was explained to me. Also with the additional information supplied.” -October 2023

“Sara was very nice and professional at all times, she answered all the questions we asked her.” – October 2023

“I think all parts of the service very good and professional, would be hard to improve. Thanks.” – September 2023

“Jo was very friendly and helpful, listened to our needs for our Wills and explained everything clearly. I would definitely recommend Jo and the team to friends and family” – September 2023

“No comments to improve. Overall we were very pleased with the service. Thank you.” – September 2023

“Throughout the procedure everyone was most helpful and friendly. Thank you.” – September 2023

“Sara is obviously very efficient and was able to explain to myself and my wife all the requirements necessary.” – September 2023

“Megan was so approachable, friendly and professional. Her communication was fantastic and it was an easy and straightforward process. I would highly recommend Megan to anyone who needs help and support with their Will. Thank you very much.” – August 2023

“I feel very relaxed and not rushed at all. During my meeting with Mr Baldock Grimes.” – August 2023

“You cannot improve such an exceptional level of service.” – August 2023

“Many thanks to Sara. Very helpful and professional. Explained the process. Instilled confidence.” – August 2023

“We’re really pleased with the service, everyone was really helpful and made the whole process much easier” – August 2023

“Charlotte Day came very highly recommended. More than satisfied with her service.” – August 2023

“We were given clear advice at every stage and business was completed efficiently. We both have complete confidence in Sara to help us with further requirements.” – August 2023

“Good knowledge shown to update my previous ‘Will’ which I am pleased with and the general advice given was excellent” – August 2023

“Jo Robinson has been the most amazing person in assisting me with my own Will and equally my disabled mother. Jo travelled to the next town, and sat with my mum, and made sure she had expressed her wishes wholly and was so supportive. My mum would like to thank Jo as she is also helping with a property and ensuring this is secure for her. Just amazing service, empathetic and understanding. I have dealt with other Solicitors in the past who were only about making money. Jo was totally high with her moral duties, but is also just a generally lovely and pleasant person. Jo has also helped reassure me with areas around my Nan’s Will and provided me with a general understanding of parts I was unsure of. Thank you so much Jo, we will absolutely call on you in the future.” – July 2023

“I cannot say enough to thank you for your excellent service.” – July 2023

“Megan is a very friendly and helpful lady- a credit to your company.” – July 2023

“Megan was excellent. Explained everything in great detail, we are very satisfied and wouldn’t hesitate to use again. Thank you for all your help.” – July 2023

“Very satisfied with the level of service no improvement needed, thank you.” – June 2023

“Cannot fault the service in any way. Excellent.” – June 2023

“As far as I’m concerned there is nothing you could do to improve your level of service. Talking to Sara is like talking to a very professional friend.” – June 2023

“I first used Timms in the 1960’s they still have the same care and commitment as before, I was very satisfied. So sorry I can’t suggest anything to help improve the service.” – June 2023

“As an elderly client, I was so pleased to have an understanding solicitor, everything was explained and often 2 or 3 times! But she was very kind. Would recommend your firm with confidence. Thank you” – May 2023

“Professional and friendly company with a good reputation in our City, long may you continue to serve people.” – May 2023

“How do you improve perfection. And congratulations on your new accomplishment.” – May 2023

“Sara and Julie were both very friendly and helpful with their advice.” – May 2023

“Already recommended my daughter she is now a client. Top of the class for service 10 out of 10.” – May 2023

“I was put at ease right from the start of my consultation by Sara, Many thanks.” – April 2023

“The service I received was fantastic. I was kept informed all the way. Many thanks to Charlotte Day.” – April 2023

“Very satisfied with a good all round service from Megan. Excellent very approachable and professional. We will return, many thanks.” – March 2023

“Not having used Timms before I was very pleased with the outcome . Megan Lovell was very efficient and friendly and most importantly I have confidence in her.” – March 2023

“If I need legal advice Timms will be the first people I call. Thanks Keith.” – March 2023

“Matthew was super helpful, polite and efficient throughout our experience. This gave myself and my husband full confidence in his expertise and advice.” – March 2023

“Jo managed the work really well, especially as I was out of the UK.” – March 2023

“Sara was welcoming and is a wonderful communicator. She was informative and made the process easy. I have already recommended Timms to many of my family and friends.” – March 2023

“Jo was amazingly patient with me, and all my hundreds of questions, but never judged. Also, through a period of illness, was very patient with my attendance.” – March 2023

“Megan Lovell and her secretary were excellent throughout. I had health issues which delayed things but neither of them made any mention or complaint. They were professional but very personable at the same time. Rare skills.” – March 2023

“As an existing client, we wanted to update our Wills and put in place our Powers of Attorney. We were strongly recommended Charlotte Day to deal with exactly what we needed.” – March 2023

“We were very happy to get our Wills done with humour and efficiency. I have already suggested to another friend that she comes to you to make a new Will also. ” – February 2023

“Sara explained everything to us very well and easy to understand when we were making our new Wills.” – February 2023

“From start to finish the service received was very friendly and professional. Thank you.” – January 2023

“Some years ago I worked at Timms and was aware of the excellence of their service and we are now assured that this high level of doing business remains intact. We also used the Timms conveyancing team and found them extremely understanding under difficult circumstances and extremely professional in their duties” – January 2023

“We both found the service excellent and are very pleased the way it was conducted” – January 2023

“From the initial call to make an appointment everything went smoothly. The staff were all extremely helpful.” – January 2023

“Has always service second to none, please pass on our thanks to Sarah” – January 2023

“Sara was excellent, very friendly yet professional & answered all of our queries. Reception staff were great too” – January 2023

“I knew what I wanted and had all the understanding and help required to fill out my wishes” – January 2023

“Jo Robinson has been most understanding and patient at a very difficult time for me. She has been excellent to work with taking time to clarify anything I didn’t understand.” – December 2022

“No comments needed. Your staff are very kind and understanding and I thank them for all their help.” – November 2022

“Excellent service. Very friendly and professional staff from reception to solicitor.” – November 2022

“We found Sarah Hilliard’s approach and professionalism exemplary” – October 2022

“Would highly recommend Jo Robinson, she dealt with everything efficiently and was sensitive to my needs.” – October 2022

“I was a little apprehensive about using a solicitor but it was entirely painless, thank you.” – October 2022

“I am fully satisfied with your service. I have been a client of Timms since 2006!” – October 2022

“Very impressed with Megan Lovell. Great client inter-personal skills and superb understanding of our requirements. Had good confidence in Megan’s knowledge and experience.” – September 2022

“Thank you to Keith for his excellent help and advice. The kindly and approachable nature was much appreciated.” – September 2022

“From the moment I walked into your office in Burton I knew I would get excellent service. It was so bright, clean and tidy. Congratulations.” – August 2022

“Sara kept smiling and explained everything in a simple language. Thank you.” – August 2022

“We appreciate the help and advice Jo Robinson gave to us with our issue. She conducted our meeting at a pace we were happy with. It was well structured and she followed through with all the actions we agreed with a successful outcome.” – August 2022

“Matthew Kelly has been by far the best advisor we have dealt with at Timms regarding our Wills. We have been clients for many years.” – August 2022

“Very satisfied with the service. I am hard of hearing and the staff were very kind and understanding. Thank you.” – July 2022

“I am very happy with the service received and found Jo Robinson and her assistant Julie Ball very friendly and helpful. – July 2022

“I was very satisfied with Jo Robinson and the level of service was excellent.” – June 2022

“Very good service was given in everything that I needed. Nothing was too much trouble for my advisor. Thank you!” – June 2022

“Your team at Swadlincote gave us excellent advice on both changing a Will and Power of Attorney. Thank you Megan Lovell.” – June 2022

“Creating the Will was not something I was looking forward to, but Megan made it much easier for us to process the paperwork and I’m happy with the result. Many thanks.” – June 2022

“The service couldn’t have been better. It was excellent all the way through! Thanks again.” – May 2022

“I found my Will very straight forward and all my questions were answered thoroughly. Megan was very professional and I was comfortable talking about my Will with her, excellent job.” – May 2022

“At a difficult time the staff were fantastic, Jo was lovely, as was her assistant. Very knowledgeable and understanding. – May 2022

“This was to make a new Will. I have been with Timms for many years, my Deeds are with you too. I trust Timms to carry out all my wishes.” – May 2022

“Truly professional. Efficient, friendly and clearly explained. Could not fault our experience.” – April 2022

“Charming, helpful and understanding advisor. I had a home visit due to being disabled and they arranged it very quick and easily.” -April 2022

“Being located in the Town center made access very easy. Very friendly people that made you feel comfortable discussing your requirements.” March 2022

“Professional and comprehensive advice given outlining all options and liabilities to enable an informed decision to be made.” – March 2022

“First class service and professionalism. Thank you for helping us to sort our Wills . We will definitely be back in touch in the future. Thank you very much”- January 2022

“Anna-Louise Bradley had previously helped me write my Will, she’s very friendly but professional. Staff are at the end of the phone and are always helpful and courteous. Well done Timms.” – January 2022

“Absolutely brilliant service from all staff especially Keith Baldock-Grimes. Professional, friendly approach and I am a very happy customer!” – January 2022

“A stress free, easy experience, handled and explained well by Sara, who was very professional, friendly and knowledgeable.” – November 2021

“My wife and I would like to say a personal big thank you to Jo Robinson for explaining our needs in a clear and understanding manner. Very much appreciated Jo. Thanks again. – November 2021

“Sara made a difficult topic easier to handle. More of the same approach to other clients please!” October 2021

“Keith was as ever professional and caring in equal measure and dealt with my parents with great empathy.” – September 2021

“Jo has been totally outstanding. Stepping above and beyond her role on every level to support me and my family at a most impossible time. She has showed professionalism, care and compassion and I am truly grateful to have been able to deal with Jo in this matter. Jo also dealt directly with my financial advisor ensuring every step was as smooth for me as possible. I could not recommend her, her service, manor and compassion any higher. Thank you so much Jo” – September 2021

“Jo was friendly and easy to talk to. I wasn’t rushed, I felt listened to. Everything was explained to me and all my questions answered. Excellent service! Would highly recommend!” – July 2021

“Matthew was extremely helpful and very patient. He answered all my questions and explained every detail of our will. I was able to understand it properly. It was very easy to make appointment. I am happy to recommend Timms Solicitors and especially Matthew to everyone.” June 2021

“I was very impressed with the service I received. Jo dealt with my will promptly, understood my requirements and completed the process effectively. I would strongly recommend Timms.” – June 2021

“Fantastic from Jo – really personable, very responsive and made the whole process very straightforward” – March 2021

“No need to improve, just keep up the good work you were always professional, polite and uncondescending.” – March 2021

“Absolutely nothing could improve the excellent level of service received from Jo Robinson. Absolutely first class” – February 2021

“Excellent, friendly and speedy service. Very pleased. – November 2020

“Keith made us feel at ease and as always was very helpful. He explained everything to us all the way through our appointment. We will definitely recommend to friends and family.” – October 2020

“Timms have provided us with all our immediate needs and have been totally professional and of the highest integrity. We wish to thank Jo Robinson for her professionalism and commitment to our needs this year. Highly recommended.” – September 2020

“Excellent service from Jo and her team in these uncertain times. I felt at ease with the procedure and Jo showed courtesy at all times which helped me through a very sad period of my life. Excellent 5 stars” – September 2020

“Charlotte was very personable and patient as we took a long time to make decisions! A big thank you for your support and we will come back to you for our review in the future” JUNE 2020

“Everything was dealt with the utmost sensitivity and care. Thank you for all that you have done for us” JUNE 2020

“We had no problems at all. Everything was made very easy, so simple we could not believe it. Very friendly and helpful” JUNE 2020

“It was just unfortunate that we never got to meet Charlotte as we were all in lockdown with coronavirus” MAY 2020

“The service still carried on during Covid-19 and all my calls were returned. A very good service during difficult times!” MAY 2020

“Keith Baldock-Grimes was helpful throughout and never failed to ring back when requested. Unfortunately, I wasn’t able to meet in person due to Covid-19 but things went very well. Many thanks for everything” MAY 2020

“Considering the present Covid-19 climate, your solicitors bent over backwards to help us get our request sorted speedily. Quite impressive” MAY 2020

“Thank you very much for all of your work and especially for helping us to get the sale of the bungalow completed during lockdown!” MAY 2020

“The service was excellent despite the difficult circumstances of lock down and social distancing due to the coronavirus pamdemic which meant it had to be done completely by telephone conversations. Thank you very much” APRIL 2020

“Prompt service. Draft Will arrived by email very quickly. Good price for Will preparation. Thank you” APRIL 2020

“My mother and father always ‘swore’ by Timms. You have certainly lived up to expectation in our chaotic situation. We appreciate your help and feel the service has been exceptional. Thank you very much” APRIL 2020

“Jo from Timms came to Mum’s house and she was wonderful” APRIL 2020

“I found everything very helpful. Thanks Matt” APRIL 2020

“We both thought Sara Hilliard was very helpful, professional, and lovely. She is a credit to your services.” MARCH 2020

“Sara and Julie are very lovely ladies and put me at ease. Thank you.” MARCH 2020

“I have already recommemded Sara Hilliard to two friends and I understand they have already made an appointment with her.” FEB 2020

“Huge thank you to both Jo Robinson and Katie McAllistair for helping with Wills and Probate for family matters.” FEB 2020

“Legal jargon is always difficult in my experience to sometimes understand, but Matt Kelly explained and dealt with it competently, thank you.” FEB 2020

“From out first meeting, Jo Robinson and her team have been excellent during an upsetting and stressful time.” FEB 2020

“We cannot thank Jo enough for the help and support she gave us, throughout the process. From beginning to end, she was fantastic. We will certainly use Timms for all our future needs and will be recommending to family and friends.” FEB 2020

“Thank you Sara, it was much better to have someone come around to the house, sit down and explain everything as we went along. It was so much more relaxed.” FEB 2020

“Sara has a patient and friendly attitude and made a confusing process, easy to understand. She is a very affable lady.” FEB 2020

“I have always found Timms’ Keith Baldock-Grimes and his staff excellent, helpful and supportive as did my late husband. Service has been fast and good communication.” JAN 2020

“I found the service excellent, my appointments were always as arranged and on time, the staff was friendly at all times and nothing was ever too much trouble.” JAN 2020

“Just a big thank you to Jo Robinson and her team for all their help and advice at what was a very difficult time. Jo’s professional and sensitive service has been greatly appreciated and I shall not hesitate to recommend Timms Solicitors to friends and family.” JAN 2020

“We were struggling to do the Power of Attorney ourselves but then Jo gave a talk and explained it all. I think there are a lot of people out there like us who do not know that having a solicitor is affordable.” DEC 2019

“Timms has never been so good, I found that Keith and the office staff were very good and the Swadlincote office has never been better, a 10/10 from me.” DEC 2019

“I would like to thank you and your colleagues, for the professional way in which our conveyancing was handled. We found Timms to be excellent in all aspects of our sale, and purchase, and would have no hesitation in instructing you to act on our behalf for future use” SEPT 2019