1.1 These terms and conditions of use (Terms) govern your access to and use of this website (Site).

1.2 These Terms apply between Timms Solicitors and Gravity Digital (we, us or our) and you, the person accessing or using the Site (you or your).

1.3 You should read these Terms carefully before using the Site. By using the Site or otherwise indicating your consent to them, you agree to be bound by these Terms. If you do not agree with any of these Terms, you should stop using the Site

1.4 These Terms apply to any parts of the Site, its functionality and content provided to you free of charge for information purposes only.

1.5 Your use of the Site is also subject to our Privacy Policy https://www.timms-law.com/privacy-policy/

2 About us and contact information

2.1 Timms Solicitors, a partnership, is authorised and regulated by the Solicitors Regulation Authority (SRA). Our SRA registration number is 56618. To access the rules, guidance and regulations binding our professional conduct please visit www.sra.org.uk and follow the links to the Solicitors’ Code of Conduct.

2.2 If you have any questions about the Site, please contact us by:

2.2.1 sending an email to marketing@timms-law.com;

2.2.2 filling out and submitting the online form available or

2.2.3 calling us on 01332 364436, our telephone lines are open Monday – Friday, 9am – 5pm.

3. Accessibility and alternative formats

3.1 We want the Site and our communications to be accessible to all users. We take reasonable and proportionate steps to design and maintain the Site with accessibility in mind and to support users who need information in differing formats.

3.2 The Site is designed to be compatible with commonly used assistive technologies such as screen readers and keyboard navigation, although we cannot guarantee compatibility with every device, browser, operating system or assistive tool.

3.3 If you would like these Terms, or any other important information we provide about the Site, in another format (for example: audio, large print, braille), please contact us using the contact details set out in clause 2 (About us and contact information).

3.4 If you encounter an accessibility barrier on the Site or require a reasonable adjustment to access or use the Site or to communicate with us, please contact us using the contact details set out in clause 2 (About us and contact information).

4. Eligibility and account registration

4.1 The Site is intended for use by users based in the UK. We make no promise that the Site is appropriate or available for use in locations outside of the UK. If you choose to access the Site from locations outside the UK, you acknowledge that you do so at your own risk and are responsible for compliance with local laws where they apply.

4.2 The Site is for your personal use only. You can browse the Site without creating an account.

5. Acceptable use of the Site

5.1 As a condition of your use of the Site, you agree not to:

5.1.1 use the Site for any unlawful, defamatory, hateful or discriminatory purposes, or in any way that infringes intellectual property rights;

5.1.2 misuse or attack our Site by knowingly introducing viruses, trojans, worms, logic bombs or any other material which is malicious or technologically harmful (including by way of a denial-of-service attack); or

5.1.3 attempt to gain unauthorised access to or interfere with the performance of our Site, the server on which our Site is stored, or any server, computer or database connected to our Site.

5.2 If you believe that any content which is distributed or published by the Site is unlawful, inappropriate, defamatory or infringing of intellectual property rights, you should contact us immediately using the contact details in clause 2 (About us and contact information).

5.3 While we try to make sure that the Site is secure, we do not actively monitor or check whether information supplied to us through the Site is confidential, commercially sensitive or valuable.

6. Availability, changes and access to the Site

6.1 We aim to keep the Site available and functioning reliably. However, the Site may be made temporarily unavailable due to:

6.1.1 maintenance or updates;

6.1.2 technical faults; or

6.1.3 events outside of our reasonable control.

6.2 We may update or change the Site to:

6.2.1 improve functionality, security or performance;

6.2.2 comply with legal or regulatory requirements; or

6.2.3 reflect changes to our service.

6.3 If changes materially reduce core functionality you reasonably rely on (for example, for an ongoing account feature), we will take proportionate steps to inform you.

6.4 We do not guarantee that the Site will be compatible with all devices or software. You are responsible for ensuring your device and internet connection meet reasonable requirements.

6.5 We may suspend or terminate access or operation of the Site at any time as we see fit.

7. Information on the Site (accuracy and reliance)

7.1 We try to make sure that the Site is accurate, up-to-date and free from bugs, but we cannot promise that this will be the case. We also cannot promise that the Site will be fit or suitable for any particular purpose.

7.2 The Site may contain general information, guides or editorial content. Unless we expressly state otherwise, any content is provided for general information purposes and is not tailored to you. Any reliance that you may place on the information on the Site is at your own risk.

7.3 If you spot an error, please tell us using the contact details set out in clause 2 (About us and contact information).

8. Ownership, use and intellectual property rights

8.1 The Site, including its software, design, text, images, video, audio, multimedia content and other information or material available on the Site (Content) is owned by us or our licensors and protected by intellectual property laws.

8.2 Nothing in these Terms grants you any legal rights in the Site or the Content other than as necessary for you to access it.

8.3 By using the Site, you agree to not, or not attempt to:

8.3.1 copy, reproduce, distribute, create or modify derivative works from the Site; or

8.3.2 adjust, delete or circumvent any notices (including intellectual property notices) associated with the Content.

8.4 Unless you have our prior written permission, you must not:

8.4.1 use any automated process, software, or script to extract, scrape, crawl or collect data or Content from this Site in any manner, including but not limited to using web crawlers, bots, or spiders;

8.4.2 aggregate, collect, or compile Content for commercial or non-commercial purposes. This includes, but is not limited to, the use of Content to create databases, directories, or other aggregated content; and

8.4.3 use any artificial intelligence (AI) tools, machine learning algorithms, or other automated technologies to analyse, process, or generate material based on or through the use of Content. This includes, but is not limited to, using the Content:

(a) to train AI models;

(b) for any form of automated content generation; or

(c) as input to an AI system as a prompt, request, question, instruction or similar.

8.5 By accessing and using this Site, you agree to comply with the restrictions in this clause 8. Any attempt to bypass these restrictions may result in legal action and/or termination of access to the Site.

9. Software

9.1 Software may be made available for you to download in order for the Site to work better. You will be granted a limited, non-exclusive licence to use that software, subject to you agreeing to the terms and conditions that apply to the software (sometimes known as an ‘end user licence agreement’ or ‘EULA’).

9.2 You will be made aware of any terms and conditions that apply to the software when you try to download it. If you do not accept such terms and conditions, you will not be able to download the software.

9.3 You should read any terms and conditions carefully. They may contain provisions that set out your legal rights (for example, under the Consumer Rights Act 2015), your legal responsibilities when using the software, the software provider’s legal responsibilities, and any limitations on the software provider’s legal responsibilities to you.

9.4 Any software made available on the Site is solely for your personal, non-commercial use.

9.5 Using the software in an unlawful way (such as reproducing or redistributing it in a way that breaches these Terms and any other terms and conditions that apply to it) is expressly prohibited and may result in civil and criminal penalties.

10. Hyperlinks and third party sites

10.1 The Site may contain hyperlinks or references to third party advertising and websites. Any hyperlinks or references are provided for your convenience only.

10.2 We have no control over third party advertising or websites and accept no legal responsibility for any content, material or information contained in them. The display of any hyperlink and reference to any third party advertising or website does not mean that we endorse that third party’s website, products or services.

10.3 If the Site integrates third party services, or you choose to click on a hyperlink to a third party service, your use of that third party site may be subject to the third party’s terms and privacy policies.

11. Our responsibility to you

11.1 If we breach these Terms or are negligent, we are responsible to you for loss or damage you suffer that is a foreseeable result of our breach or negligence. When we say ‘foreseeable’ we mean that, at the time these Terms were formed, it was either clear that the loss or damage would occur or you and we both knew that it might reasonably occur, as a result of something we did (or failed to do).

11.2 We are not responsible for any loss or damage that was not foreseeable. We are also not responsible for any loss or damage that was not caused by us, or which results from your breach of these Terms, your internet connection, or any third party systems out of our control.

11.3 The Site is for your personal use only. We therefore do not accept responsibility for any business loss or damage.

11.4 We do not exclude or limit liability where it would be unlawful to do so, including for death or personal injury caused by negligence, fraud or fraudulent misrepresentation. Nothing in these Terms limits the rights and remedies you are entitled to under consumer protection law.

12. Suspension and termination

12.1 We reserve the right to suspend or terminate your access to our Site if you breach these Terms, or where this is considered necessary for security, legal or fraud-prevention reasons.

12.2 Where possible, we will notify you to explain our reasons for doing so and how you can appeal or resolve the issue.

13. Your privacy and personal information

Your privacy and personal information are important to us. Any personal information that you provide to us will be dealt with in line with our Privacy Policy available at https://www.timms-law.com/privacy-policy/, which explains what personal information we collect from you, how and why we collect, store, use and share such information, your rights in relation to your personal information and how to contact us and supervisory authorities in the event you have a query or complaint about the use of your personal information.

14. Complaints

14.1 If you have a complaint about the Site, its content or security, you can contact us by using the contact details set out in clause 2 (About us and contact information). For more information, see our Complaints Policy available here https://www.timms-law.com/complaints-policy/

14.2 If your complaint cannot be resolved in accordance with our Complaints Policy or you are unhappy with the outcome, you may want to submit your complaint to an accredited provider of alternative dispute resolution (ADR) services, details of which can be found on the Chartered Trading Standards Institute website.

14.3 We will try to resolve any disputes with you quickly and efficiently. If a dispute cannot be resolved or you are unhappy with the outcome, you may want to use alternative dispute resolution (ADR). ADR is a process for resolving disputes between you and us that does not involve going to court.

15. General legal terms

15.1 Changes to these Terms: We may make changes to these Terms to reflect changes in law or regulation, changes to the Site and its functionality, or for security or operational reasons. When we do this, our updated Terms will be displayed on the Site, with a ‘last updated’ date at the bottom. Where a change might materially impact you, we will make reasonable efforts to notify you. If you continue to use and access the Site following these changes, you agree to be bound by the updated Terms.

15.2 Events beyond our control: We are not liable to you if we fail to comply with these Terms because of circumstances beyond our reasonable control.

15.3 No waiver: If we do not enforce a provision of these Terms immediately, we do not waive our right to do so later.

15.4 Severability: If any part of these Terms is found to be unlawful or unenforceable, the rest remains in force.

15.5 No third party rights: No one other than us or you has any right to enforce any of these Terms.

15.6 Governing law: The laws of England and Wales apply to these Terms, although if you are resident elsewhere you will retain the benefit of any mandatory protections given to you by the laws of that country.

15.7 Jurisdiction: Any disputes will be subject to the non-exclusive jurisdiction of the courts of England and Wales. This means that you can choose whether to bring a claim in the courts of England and Wales or in the courts of another part of the UK in which you

 

Updated: 3^rd September 2026